Thursday 2 May 2013

Epic fail…

I have been trying and trying to get onto the internet today, even via my mobile, but it just wouldn’t go….I thought they might have been working on the line as they’ve put a new 4G tower up nearby, so I held off and just kept trying. 

online

After 6pm tonight, I realised there was something not quite right so I rang the phone company…….your phone has been restricted as the bill amount of $48 has not been paid, was the answer……only problem was, it was their fault I had the bill in the first place due to a billing credit error so, after an hour on the phone yesterday sorting it out and being given a guaranteed 2 weeks to pay and having a very ‘hearty’ conversation with the girl on the other end of the line tonight again, who told me I must ensure I pay it by tomorrow morning or else it would be disconnected again, I finally got my line back! 

Needless to say….I AM NOT HAPPY, JAN!!!!!

Epic fail for you, phone company!!!!!!

But…..rant over…….point of the story is………

birthday rlove stash button

I am sincerely apologising for not drawing and posting the Birthday-Love Stash tonight as the young girl from a neighbouring country has worn me out….I’m off to bed!   I promise it will be drawn tomorrow…..after I come home from visiting a very special stitchy friend in Townsville! That will make me smile again! *wink*

xox sugary hugs

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9 comments:

Simone Harding said...

Phone companies are just ridiculous sometimes. Pleased you sorted it out.

Anonymous said...

oh no what a nightmare Wendy.xx

Anthea said...

Not saying anything about the phone company...
Can I assume that your visit to Townsville will be boring, there will be no conversation, no cuppa's, and certainly no smiles & laughter?! Nah, enjoy!! x

Diane-crewe said...

oh dear! Hope to-morrow is better x

Katherine said...

Certainly hope it is all fixed for you now. Hope it wasnt Southern phone. Have switched to them earlier in the year due to one of the big two being way too expensive with very little service. Enjoy a relaxing day with your friend too.

Susan said...

mmm another excellent bout of customer service due to outsourcing!!
Enjoy your day - it will help cheer you up!

Maria said...

What a trial for you! Any dealings with telephone companies are fraught with frustration!

Sisbabestitches said...

Hmm the joys of dealing with telecommunication companies, hope it is sorted now. Enjoy your day, if you aren't smiling again from that, there's no hope for you, lol

Outback Crafter - Debra said...

:)